Privacy Policy

Alan Smith & Associates (asa) is committed to protecting your privacy.

This privacy policy explains what information is collected about you, how we use this information, how you can instruct us if you prefer to limit the use of the information, and the procedures that we have in place to safeguard your privacy. Whenever you give us personal data, you are consenting to its collection and use in accordance with our privacy policy. We will not share your personal information for any other purposes without your consent unless required by law.

Other information we collect and how we use it

In general, you can visit asa on the internet without telling us who you are or giving any personal information about yourself. However, when you contact us (either online, in person, by telephone, fax or letter) to enquire about, order, or start using our services, you may be required to provide personal data such as your name, company position, address, telephone number, mobile number, fax number, email address, etc. We will collect that information and use it for the purposes for which you have provided it. We will never collect sensitive information about you without your explicit consent, and we will not pass any of your personal details on to third parties unless it is necessary to facilitate your enquiry or deliver our support.
Every time you connect to our website, we store a log of your visit that shows the unique number your machine uses when it is connected to the internet – its IP address. This tells us what your machine has looked at, whether the page request was successful or not and which browser your machine used to view the pages. This data is used primarily for statistical purposes which help us to understand which areas of the website are of interest and which pages are not being requested, this data is retained indefinitely, it also tells how many people are visiting the site.

Cookies

“Cookies” are small pieces of text that get entered into the memory of your browser by a website. They allow the website to store information on a user’s machine and later retrieve it. asa uses cookies so that we can better serve you when you return to the website. Cookies also enable us to track and target the interests of our users to enhance the onsite experience. Cookies are in no way linked to any personally identifiable information. If a user rejects the cookie, they may still use the website, although some areas may be functionally limited.
Most internet browsers allow the use of cookies to be enabled or disabled.
asa uses Statcounter.com to analyse the use of this website. Statcounter.com generates statistical and other information about website use by means of cookies, which are stored on users’ computers. The information generated relating to our website is used to create reports about the use of the website. Statcounter.com will store and use this information in accordance with their own privacy policy available at https://statcounter.com/about/legal/#privacy. The information gathered in no way identifies you as an individual.
Please refer to the documentation for your browser software for specific instructions on how to enable or disable cookies on your computer.

How we use your personal information

We are not holding any personal data about you other than to provide the support we provide to you (unless you have expressly requested to opt out by sending an email to info@alansmithassociates.com), and to let you know about other support services in which you may be interested.
If you are making an enquiry about our services, you may provide us with information regarding yourself or your company. We may use this information throughout the company for the purposes of responding to your enquiry. Except when you explicitly request otherwise, we may keep this information on file for future reference indefinitely.
We will not use your personal data to carry out research.

Links

Our website may contain links to other sites. Please be aware that we are not responsible for the content or for the privacy practices of those sites that we link to. We encourage our users to be aware when they leave our site, and to read the privacy policy of other sites that collect personal data. This privacy policy applies to personal data collected by Alan Smith & Associates (asa).

How we protect your information

Unfortunately, no data transmission over the internet or any other network can be guaranteed 100% secure. While we strive to protect your personal information, we cannot ensure and do not warrant the security of any information you transmit to us, and this information is transmitted at your own risk. We endeavour to hold all personal information securely in accordance with our internal security procedures and English and EU law.
Our website has an SSL certificate which ensures the encryption of all data transferred between this website and its servers.

Website content protection.

All content on the website of Alan Smith & Associates (asa) is protected by international copyright law and the reproduction of any material of this website is expressly forbidden unless written permission is given by Alan Smith & Associates (asa). If you would like to request any information about your personal data or believe that we are holding incorrect personal data on you, please contact us via email info@alansmithassociates.com.

Notification of changes – This privacy policy was last updated on 27th June 2018.